No heat in January or no AC in July isn't inconvenient — it's dangerous. NSX runs a real 24/7 emergency dispatch line answered by real people, not voicemail.
Any of these situations — day or night, weekend or holiday — call us right away.
Furnace out when outside temps are below 40°F is a true emergency, especially with children or elderly.
When indoor temps climb above 85°F, it stops being uncomfortable and starts being dangerous.
Suspected gas leak from a furnace or boiler — leave the home immediately and call us and 911.
CO detector going off near your HVAC — evacuate, ventilate, and call us for immediate inspection.
AC or boiler leaking into ceilings or walls — call us before damage compounds.
Anything electrical burning from your HVAC — shut off power at the breaker and call us right away.
When you call the NSX emergency line, a real person answers. We confirm the situation, dispatch the closest available tech, and give you an ETA — usually within 60–90 minutes anywhere in Chicagoland.
Fill out the form and we'll respond within one business hour, or call directly for immediate help.
Mon–Fri · 8:00am – 6:00pm
24/7 emergency line always open